What We Do Before an Instrument Ships
A guitar that is hard to play gets put down. A few careful adjustments on the bench are the difference.
Most guitars sold online ship in the same sealed box they left the factory in. Ours do not. Each one is opened, checked and adjusted by hand in our shop in Athens, Tennessee, and the steps below are what we go through.
Why it matters
String height decides whether an instrument feels easy or fights you. Intonation decides whether chords sound in tune up the neck. Neither is right by accident after a long trip through changing heat and humidity. A few careful adjustments fix that, and for a beginner they are often the difference between practicing and giving up.
What is included
The setup is included with every guitar, bass, banjo and mandolin we ship. Ukuleles and violin outfits are checked and tuned. There is no extra charge.
Before It Ships
Every instrument is checked and set up on our bench by experienced hands, so it arrives ready to play.
- 1Out of the boxWe inspect the instrument and check for any issues.
- 2Action and neckWe set the action and check neck relief for easy playability.
- 3IntonationWe check and adjust intonation.
- 4Frets and hardwareWe inspect frets, nut, tuners and all hardware.
- 5Tuned and taggedWe install fresh strings, tune to pitch and sign your setup tag.
Need Help Choosing?
We're a real shop with real people. Call us and we'll help you find the right instrument.
Athens, TN 37303